MEASUREMENTS - SIZING TIPS
- Please note that your fit is only as good as the measurements you give us..
- Please don't give us old measurements or guess at your measurements,.
- Please try and have someone else measure you with a proper fabric tape measure that is in good shape.
- DO wear underwear (or bedlah bra if appropriate) of the same type you intend to wear with your new costume when you take your measurements
- Do NOT add or subtract extra inches to a measurement unless you are absolutely certain you are about to have a size change. Too tight won't look better in a garment, nor will too loose.
- YOUR MEASUREMENTS ARE COMPLETELY CONFIDENTIAL and will never be divulged to a soul! WE SWEAR!
- SELECT YOUR DESIGN AND FABRIC either through our custom designer form, or send catalog choices through email (email@example.com) or Facebook messenger: Saqra Raybuck
- You will receive an email with a description and picture of your design elements, and a quote for the design.
- Send a message with any changes you would like to see. You will get a new design pic until you are happy or you quit trying.
- To begin the contruction process you must place a deposit of $100, and then the balance will be due on the shipping of your gown (you will receive a tracking number and predicted delivery date when it is shipped).
- Please allow at least 3-4 weeks for delivery. For large group orders, orders may take 5-6 weeks. If you have an exact desired date for your costume order (and we wil ask!) please let us know and we will do our best to assist you. If you aren't in a hurry we may slide your garment out on our schedule, but we will discuss that with you.
- COSTUME EMERGENCY? 10% rush charge for items needed within 3 weeks of ordering.
- OMG COSTUME EMERGENCY? 20% OMG rush charge for items needed within 2 weeks of order date.
- We can't always do rush jobs, but call/email/text and ask.
DOMESTIC SHIPPING CHARGES:
- We ship USPS Priority Mail with Delivery Confirmation. Please be aware that we can't guarentee delivery on a specific date if using USPS, but Priority Mail usually takes 3-6 days from shipping. Please email Saqra if arrangements to ship another way are needed.
- If you want to make an international order at this time please note that we will need to calculate the actual weight and destination information and contact you with a paypal invoice for shipping. But we will get you the best deal we can.
CUSTOM MADE items CANNOT be returned. If there is a mistake on our part please contact us, return the item, and we will pay shipping both directions and replace the item with an identical, corrected item (if at all possible).
Off the rack items are subject to a 15% restocking fee if returned and we will not pay for return shipping. We reserve the right to refuse the return of items if they appear to have been worn, if they smell, or if they were shipped with a panty liner installed and returned with it removed.
Items must be returned within 14 days of delivery. Please contact firstname.lastname@example.org for a RMA number to include with your return.
CONTACT & SHIPPING INFO:
- QUESTIONS? Email email@example.com or call or text 253-813-8580
- SHIP ADDRESS: Saqra's Fearless Glamour, 23625 41st Ave S, Kent WA 98032